Refund Policy
At SelectGraceWear, we prioritize customer satisfaction. Please review our refund policy below:
- Refunds are only provided in cases where we are unable to facilitate an exchange for our customers.
- If you're dissatisfied with the size you ordered or wish to exchange your item, please get in touch with us via email or WhatsApp at 0348-1022382
- Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.
- Delivery charges will not be refunded.
- Kindly be aware that our website is solely intended for new orders, and exchanges will not be processed through the website.
- Exchange of items will be accommodated only if the previous item is out of stock or the desired size is unavailable.
- Our exchange and refund policy does not apply to items purchased during sales.
- Exchanges will be facilitated within 15 business days from the date of purchase.
If you have any further questions or require assistance, please don't hesitate to contact us. Your satisfaction is our priority.